by999 Terms & Conditions
Please read these terms carefully before using by999's services — this is a legal agreement between you and us.
- General Terms & Definitions
- Account Registration & Eligibility
- Deposits, Withdrawals & Payments
- Bonuses & Promotional Offers
- Betting & Gaming Rules
- Account Closure & Suspension
- Responsible Gaming
- Privacy & Data Protection
- Intellectual Property
- Limitation of Liability
- Changes to Terms
- Contact & Dispute Resolution
General Terms & Definitions
These terms and conditions ("Terms") form a legal agreement between the entity operating the by999 platform ("by999", "we", "our") and the registered user ("user", "you", "your").
1.1 Key Definitions
- "Platform" refers to by999's website, mobile site, and all related services.
- "Account" refers to the user's registered personal profile through which services are accessed.
- "Gaming Funds" refers to money deposited into the user's account as well as funds received as bonuses.
- "Bet" refers to a specific amount of money placed at risk in a game or betting event.
- "Wagering Requirement" refers to the total amount that must be wagered before bonus funds become eligible for withdrawal.
1.2 Nature of the Agreement
By creating an account at by999, you confirm that you have read, understood, and accepted these Terms, our Privacy Policy, and our Responsible Gaming guidelines. These Terms are written in Bengali and apply under Bangladeshi law.
1.3 Scope of Services
by999 provides online slots, live casino, fishing games, sports betting, and other interactive gaming services. All games available on the platform are operated in a fair and transparent manner.
Account Registration & Eligibility
2.1 Age Requirement
Users must be 21 years of age or older to use by999's services. Use of this platform by minors is strictly prohibited. by999 may request age verification information at any time and reserves the right to suspend accounts based on insufficient information.
2.2 One Account Policy
Each user may operate only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and the associated balances may be forfeited.
2.3 Registration Requirements
Users must provide accurate and complete information when creating an account. Required information includes:
- Full name (as per national identity card)
- Active mobile number
- Active email address (optional)
- Date of birth (for age verification)
Providing false or incomplete information is a breach of this agreement and may result in account closure.
2.4 Account Security
It is your responsibility to keep your account password and login details completely confidential. If you suspect any unauthorized access to your account, notify the by999 support team immediately. by999 will not be held responsible for any losses arising from unauthorized use of your account.
Deposits, Withdrawals & Payments
3.1 Accepted Payment Methods
by999 supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major Bangladeshi banks). All transactions are secured through SSL encryption technology.
3.2 Minimum Deposit
Deposits are generally credited to your account instantly. If there is a delay due to technical reasons, please contact the support team.
3.3 Withdrawal Process
Withdrawal requests are normally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit. For bank transfers, the account name and bank account name must match.
3.4 Withdrawal Conditions
- Identity verification (KYC) may be required before a withdrawal can be processed.
- Wagering requirements must be met before bonus funds can be withdrawn.
- Multiple simultaneous withdrawal requests may be restricted.
- by999 reserves the right to hold withdrawals in cases of suspicious activity or fraud.
3.5 Currency
All transactions on by999 are conducted in Bangladeshi Taka (৳ / BDT).
Bonuses & Promotional Offers
4.1 Welcome Bonus
New members at by999 will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example:
- If you deposit ৳1,000, you will receive a ৳1,500 bonus and your total balance will be ৳2,500.
- If you deposit ৳14,000, you will receive a maximum bonus of ৳10,000 and your total balance will be ৳24,000.
4.2 Wagering Requirement
A 15x wagering requirement must be met before bonus funds become eligible for withdrawal. Wagering applies only to the bonus amount, not the deposit amount. Example: ৳1,500 bonus × 15 = ৳22,500 must be wagered in total before the bonus funds can be withdrawn.
4.3 Bonus Usage Terms
- Bonuses are granted to one account only.
- If an attempt is made to claim bonuses through multiple accounts, all bonuses will be forfeited.
- by999 reserves the right to modify, suspend, or cancel any bonus offer.
- Bonus offers may be valid for a limited time period.
- Even after claiming a bonus, deposited funds can be withdrawn at any time.
4.4 VIP Program
by999's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. It is possible to advance to higher tiers through regular play. Weekly cashback applies at each tier: up to 0.2% at Bronze, up to 0.5% at Silver, up to 0.8% at Gold, and up to 1.0% at Platinum.
Betting & Gaming Rules
5.1 Fair Play Policy
All games at by999 are operated in a fair and transparent manner. The platform uses software from Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other reputable game providers. The outcome of every game is determined entirely at random through RNG (Random Number Generator) technology.
5.2 Prohibited Activities
The following activities are strictly prohibited:
- Using any automated software, bots, or hacking tools.
- Attempting to claim bonus benefits in a coordinated group.
- Exploiting glitches or bugs in the gaming system for an advantage.
- Participating in money laundering or any other illegal financial activity.
- Engaging in fraudulent behavior toward other users.
5.3 Technical Errors
Any prizes or winnings incorrectly displayed due to a technical error or system failure may be voided at by999's discretion. In such cases, by999 will refund the affected bets.
5.4 Sports Betting
by999 offers betting on cricket and various other sports. Betting is available on competitions such as BPL, T20 World Cup, ICC tournaments, and IPL. All bets will be settled in accordance with the official rules displayed on the website.
Account Closure & Suspension
6.1 Closure at User's Request
Any user may close their account at any time. All available balance should be withdrawn before closing the account. Account closure requests can be submitted by emailing [email protected] or through live chat.
6.2 Suspension or Closure by by999
by999 may suspend or permanently close an account at any time under the following circumstances:
- Any breach of these Terms.
- Providing false or misleading information.
- Fraudulent or abusive behavior.
- Bonus abuse or operating multiple accounts.
- Technical security or legal requirements.
6.3 Process After Account Closure
If an account is closed for normal reasons, any remaining deposit balance will be returned. However, if closure is due to a breach of terms, the bonus balance will be forfeited and a decision on the deposited funds will be made after review.
Responsible Gaming
7.1 Core Principle
by999 firmly believes that gaming is a form of entertainment, not a source of income. We encourage all users to play responsibly.
7.2 Setting Limits
Users may set the following limits on their account:
- Daily, weekly, or monthly deposit limits.
- Loss limits (automatic break when losses exceed a specified amount).
- Temporary self-exclusion (temporarily closing the account for a set period).
- Permanent self-exclusion (requesting permanent account closure).
7.3 Problem Gaming
If you feel that gaming is having a negative impact on your life, seek help immediately. More information is available on our Responsible Gaming page. by999 places the highest priority on the mental health and well-being of all users.
Privacy & Data Protection
8.1 Data Collection
by999 collects users' names, contact information, financial transaction details, and gaming activity data. This information is used solely for providing services, ensuring security, and meeting legal requirements.
8.2 Sharing Information with Third Parties
by999 does not share users' personal information with third parties, except in the following cases:
- When required by law or by government directive.
- With authorized payment gateways for payment processing.
- For the purpose of fraud prevention.
8.3 Data Protection
All personal and financial information is protected through SSL encryption technology. To learn more, please read our Privacy Policy.
Intellectual Property
All content on the by999 platform — logos, designs, text, graphics, software, and other elements — is protected under the intellectual property rights of by999 or its licensors. Users may use the platform for personal, non-commercial purposes only. Copying, distributing, or modifying any content without prior written permission is strictly prohibited.
Limitation of Liability
by999 strives to provide the highest quality service. However, by999 will not be held liable in the following situations:
- Games being interrupted due to internet connectivity issues.
- Problems arising from faults in the user's device or software.
- Delays or errors with third-party payment services.
- Losses resulting from unauthorized third-party access to an account.
In no event shall by999's maximum liability exceed the total deposits made by the user during the relevant period.
Changes to Terms
by999 reserves the right to modify these terms and conditions at any time. In the case of significant changes, users will be notified through their registered contact method or via a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms. The latest terms and conditions will always be available on this page.
Contact & Dispute Resolution
12.1 Contact
For any questions or concerns regarding these terms and conditions, please contact us:
- 24/7 Live Chat — support available in Bengali and English.
- Email: [email protected]
12.2 Dispute Resolution
Any dispute or complaint should first be directed to our support team for resolution. Complaints can be submitted via live chat or email. by999 reviews all complaints impartially and with equal attention.
12.3 Applicable Law
These terms and conditions are governed by Bangladeshi law. In the event of any legal dispute, both parties will first attempt to reach an amicable resolution.