Play responsibly,
enjoy the fun
Gaming at by999 is entertainment only — it should never be a source of financial stress or family problems. Use our responsible gaming tools to set your own limits and play in a healthy way.
Is gaming entertainment or a problem?
Online gaming — from slots to sports betting — is a popular form of entertainment for many. But when it becomes a habit and starts affecting your finances or personal life, it is important to be cautious.
by999 believes every player has the right to understand their own situation and stay in control. That is why we provide multiple protection tools and support systems — so gaming always remains enjoyable and controlled.
Responsible gaming means playing with awareness: know your budget, stick to time limits, and never chase losses by placing more bets.
Do not feel embarrassed about a gaming problem — our team is ready to help with understanding.
by999's protection tools
by999 offers the following tools to keep your gaming healthy and controlled. You can activate any of them at any time via live chat or email.
Deposit Limit
Set a maximum limit for daily, weekly, or monthly deposits. Once a limit is set, you cannot deposit more than that amount — this is the most effective protection for your budget.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, the system will alert you. Take a break and come back with a fresh mind.
Time-Out Feature
If you want to take a break for a few days, take a time-out for a set period. During this time your account will be temporarily inactive.
Self-Exclusion
If you want to stop gaming for the long term or permanently, choose self-exclusion. Once activated, it will not be possible to access your account during that period.
Loss Limit
If you lose more than a set amount, play will automatically stop. Stay within your defined limit — avoid additional losses.
Reality Check
At set intervals, a message will appear on screen showing how long you have been playing and how much you have spent. This awareness is the foundation of responsible gaming.
Warning signs of problematic gaming
If any of the following signs appear in you, take action promptly:
- Feeling the urge to bet more to recover losses.
- Hiding your gaming habits from family or friends.
- Using money meant for essential expenses (rent, groceries, medical) on gaming.
- Feeling restless or irritable when trying to stop gaming.
- Prioritising gaming over work, studies, or relationships.
- Borrowing money or selling belongings to cover gaming expenses.
- Being unable to stop thinking about gaming and experiencing sleep problems.
The golden rules of safe gaming
Play only with your entertainment budget
Set aside a separate budget for entertainment each month and use only that for gaming. Do not go beyond that limit.
Set your time limit in advance
Decide how long you will play before you sit down to play. When the time is up, stop — wait for the next session.
Do not play driven by emotions
Do not use gaming as an escape from anger, frustration, or loneliness. Only play when your mind is calm.
Let go of the idea of chasing losses
Every game's outcome is independent. Placing more bets after a loss increases losses, not recovers them. Accept today's loss and move on.
How does self-exclusion work?
Self-exclusion is a feature that lets you deactivate your by999 account for a set period or permanently. Some see it as a sign of failure — but it is actually a courageous step and proof of self-awareness.
During the self-exclusion period:
- You will not be able to log in to your account.
- No promotional emails or messages will be sent to you.
- Any attempt to open a new account will be detected and blocked.
- Your existing balance will remain safe.
To activate self-exclusion, contact by999's 24/7 live chat or email [email protected]. Our team will act promptly.
Steps to request exclusion
Open live chat or email [email protected].
State "self-exclusion" and specify how long you want it to last.
Our team will verify your identity and deactivate your account.
You will receive a confirmation message — exclusion is complete.
Protecting minors — 21+
by999 is for those aged 21 and above only. Age is verified at registration. If you have children or teenagers at home, use device locks, PINs, or parental control software to prevent them from accessing gaming sites.
Responsible gaming FAQ
Enjoy games safely
Play responsibly and enjoy the world of entertainment at by999. We are always here for you whenever you need us.